Getting started

Three simple steps, and we take it from there.

You don’t need a referral or a diagnosis to begin. A short, confidential conversation is the fastest way to find out what kind of support fits — therapy, a structured program, or something in between.

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Accepting new clients  ·  No referral needed  ·  Free 15-minute call, no obligation

How it works

Getting Started Is Simple

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Book a First Conversation

A short, confidential conversation with our team so we can understand what’s going on and what you’re looking for.

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Get Matched to the Right Care

Based on your needs, we recommend therapy, collaborative care, or a structured treatment program.

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Start With a Plan That Fits

Your care plan is built around your schedule, your goals, and the level of support that will help most.

FAQ

Common questions.

No. You can book a first conversation directly. If you have a referral from a physician or other provider, we’re happy to coordinate — but it isn’t required.

Most people aren’t sure, and that’s okay. A short first conversation helps us understand what’s going on and recommend whether weekly therapy or a more structured program is the right fit.

Many extended health plans cover therapy with a registered therapist. Coverage depends on your plan, so we recommend checking with your provider. Our team can help you understand what to ask.

Yes. We offer secure virtual sessions across Canada in addition to in-person care at our clinic locations.

Most people have their first conversation within a week of reaching out. From there, we’ll match you with the right therapist or program and help you start when you’re ready.

In crisis right now?

If you or someone you love is in immediate danger, please call 988 (Canada’s mental health crisis line) or go to your nearest emergency department.

Ready when you are.

A free 15-minute conversation, by phone or video. We’ll listen, help you understand your options, and make a plan if you’re ready.