Physician resources

The clinical detail you need before you refer.

What each program involves, who it suits, what we report back, and how medication and collaborative care are handled.

Make a ReferralCall Intake 1-800-555-0199
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Programs at a glance

Levels of care, side by side.

Weekly · ongoing

Individual Therapy

Evidence-based therapy for anxiety, depression, trauma, grief, and burnout.

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Multiple sessions weekly · 8–12 weeks

Intensive Outpatient Program

Structured group and individual work for clients who need more than weekly care.

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Weekly · 8–12 weeks

Flexible Outpatient Program

A lighter-touch program for clients balancing treatment with work or caregiving.

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Multiple sessions weekly · 8–12 weeks

Addictions Outpatient Program

Substance use treatment alongside the mental health concerns that drive it.

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Physician-supervised · by assessment

Medically Assisted Therapy

For treatment-resistant presentations where standard care hasn’t produced change.

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Shared plan · as needed

Collaborative Care

Therapy, occupational therapy, physiotherapy, and medical input coordinated together.

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Criteria

What we look for at intake.

We assess suitability rather than screen people out. If a client doesn’t meet criteria for a program, we recommend a different level of care instead of closing the file.

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  • Adults 18+ able to participate safely in outpatient care
  • A primary mental health or substance use concern
  • Willingness to attend scheduled sessions in-person or by video
  • Funding confirmed at intake — benefits, workplace program, or self-pay

Case discussion welcome

If a presentation is complex, you can speak with a clinician before referring. Call intake and ask for a clinical consultation — usually arranged within two business days.

Request a case discussion

What you'll hear back

Communication you can plan around.

Receipt confirmation

Within one business day of your referral arriving.

Initial plan summary

After the screening call: recommended level of care, start date, and goals.

Progress notes

At intervals you set — mid-program, at discharge, or on request.

Medication coordination

Where a physician on our team is involved, prescribing decisions are shared with you rather than made around you.

All reporting requires consent. We confirm what your client agrees to share before anything leaves our team.

Downloads

Resources for your practice.

  • Referral summary sheet (PDF)
  • Program comparison at a glance (PDF)
  • Consent to share information template (PDF)
  • Intake screening overview for clients (PDF)

Downloads are being finalised. Email intake and we’ll send the current versions directly.

Reach the intake team

  • Phone

    1-800-555-0199
    Mon–Fri, 8:00am–6:00pm local time

  • Email

    intake@thenewly.ca
    Acknowledged within one business day

  • Secure fax

    1-800-555-0198
    For charts and completed referral forms

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Have a patient in mind?

Send the referral, or call to talk it through with an intake clinician first.

Make a ReferralCall Intake 1-800-555-0199