Legal

Privacy Policy

How The Newly collects, uses and protects your personal information.

Privacy Policy for The Newly Institute

At The Newly Institute, we are committed to safeguarding the privacy of our patients. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its protection.

Information Collection

We may collect personal information including but not limited to:

  • Contact details (name, address, email, phone number)
  • Demographic information
  • Medical history and current health information
  • Billing and insurance information
  • Communication records with our clinic

Use of Information

The personal information collected is used for the following purposes:

  • Providing healthcare services and treatment
  • Internal record keeping
  • Billing and insurance purposes
  • Communication regarding appointments, services, or follow-ups
  • Improving our services and offerings
  • Compliance with legal and regulatory requirements

Information Sharing

We do not share personal information except in the following cases:

  • With your explicit consent
  • When required by law or legal processes
  • To authorized third-party service providers who assist in clinic operations (such as billing or IT services)

Data Security

We take reasonable measures to ensure the security of personal information, including encryption, restricted access, and secure data storage.

Data Retention

We retain personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulation.

Your Rights

You have the right to:

  • Access, correct, or request deletion of your personal information
  • Request restrictions on the processing of your data
  • Object to the processing of your data
  • Withdraw consent for data processing (where applicable)

Changes to the Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website.

A trusted partner for referrals and collaborative care.

The Newly works with physicians, therapists, case managers, and occupational health teams to connect people with the right level of mental health support. Our programs and services are designed for recovery, return-to-work outcomes, and long-term wellbeing.

Ready when you are.

A free 15-minute conversation, by phone or video. We’ll listen, help you understand your options, and make a plan if you’re ready.